Harris Corporation Manager, Sales Order Management Team in Rochester, New York

Manager, Sales Order Management Team 1/2/19SalesUSA - NY - Rochester




Job ID: CS20182712-29422


Job Title – Manager, Sales Order Management Team

Job Location – Rochester, NY

Job Code – CS20182712-29422

Harris Corporation is a leading technology innovator, solving customers’ toughest mission-critical challenges by providing solutions that connect, inform and protect. Harris supports government and commercial customers in more than 100 countries and has approximately $6 billion in annual revenue. The company is organized into three business segments: Communication Systems, Space and Intelligence Systems and Electronic Systems. Learn more at harris.com at https://www.harris.com/

Job Description:

  • Manage, mentor and lead the DoD Order Management team

  • Routinely review, improve and update processes within Order Management

  • Responsible for creating and maintaining process documentation

  • Represent both Quoting and Order Entry processes to internal and external audit

  • Support multiple HBX projects within the business unit

  • Create various reports and lead weekly meetings to support the business

  • Responsible for testing and validation of any changes within Oracle, Order Management and CRM, quoting and opportunities

  • Responsible for training new team members

  • Team member for Dealer of Record (DOR) Program

  • Continually work with internal departments on issues, changes and solutions affecting team’s processes, including but not limited to Program Management, Business Planning, Contracts, Cost Accounting and Shipping

  • Support QTC Prioritization with IT for enhancements and tracking defects in Oracle

  • Continually audit and monitor accuracy in execution of quotes and orders

  • Handle all escalated issues from the DoD Order Management (OM) team, including customer-based, system, contract, quoting, etc.

  • Attend weekly revenue meetings and daily shipment meetings to understand, mitigate and inform of any revenue risk


  • Bachelor’s Degree with minimum 9 years related Order Management, Inside Sales or Finance experience

  • Graduate Degree with a minimum of 7 years of prior related Order Management, Inside Sales or Finance experience

Preferred Additional Skills:

  • Ability to multi-task

  • Ability to support large projects while still providing guidance and availability to Order Management team

  • Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) business planning system experience

Please be aware that many of our positions require a security clearance, or the ability to obtain one. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Candidates will support Environment, Health and Safety by fulfilling the Harris EHS Policy, complying with Harris EHS programs and applicable regulations, and striving for continual EHS improvement.

Job Profile Matching Criteria:


LocationUSA - NY - Rochester