Harris Corporation Global Security Operations Center Operator in Palm Bay, Florida

Global Security Operations Center Operator 12/14/18SecurityUSA - FL - Palm Bay




Job ID: CHQ20181412-29252


Job Title: Global Security Operations Center Operator Job Number: CHQ20181412-29252 Location: Palm Bay, FL


During its 120-year history, Harris has transformed communications and information technology. Harris is a proven leader in tactical communications, geospatial systems and services, air traffic management, environmental solutions, avionics and electronic warfare, and space and intelligence. From ocean to orbit and everywhere in between, we provide mission-critical solutions to connect, inform and protect the world.

On the Harris team, your job is to secure the world. We don’t work here just for the advanced technology and equipment: We work her because we know what – and who – we’re protecting! From families to the intelligence community, and from our climate to our men and women in uniform – we’re making the world a safer place!

Job Duties:

  • Perform operator duties in support of a 24 hours a day, 7 days a week Global Security Operations Center.

  • Perform operator duties in support of the 24/7 Harris Global Security Operations Center

  • Monitor and operate security systems to include intrusion detection, access control, CCTV, along with environmental monitoring and fire alarm systems

  • Respond and initiate action related to intrusion detection alarms and access control alarms as required by government industrial security requirements, fire alarm systems, and environmental monitoring and alerting systems

  • Respond and initiate action related to, and coordinate emergency response with law enforcement, fire and medical emergency services during emergency situations

  • Notify, assist, and direct external emergency personnel and internal resources as necessary

  • Dispatch security guards for alarm response, calls for service and emergency situations

  • Manage communications for emergency and non-emergency calls-for-service, to include handling radio dispatch, phone, and email workstations

  • Manages information flow to and from incident

  • Monitor email inboxes, work order service requests and all communications devices; prioritize and process incoming information according to procedure

  • Generate and track work orders, daily reports, and incident reports

  • Ensure the GSOC Manager and appropriate security management is apprised of all significant and unusual global events in real-time, and documentation is maintained

  • Perform duties related to Crisis Management and Emergency Operations focal point

  • Track global employee travel through implemented programs

  • Monitor international incidents through open source media and the Threat and Risk Intelligence System (TRIS)

  • Create accurate and timely incident reports, escalating to the appropriate persons as necessary

  • Liaise with personnel security contractors providing journey management support to Harris employees in high risk locations

  • Interface with Program Security Officers, Managers, guard force, facilities management, and other operations support functions

  • This position requires the candidate to be able to obtain a TS/SCI clearance

  • This position requires shift work. Candidate must be willing to work 2nd or 3rd shift, weekends, and holidays as necessary with possible overtime

  • Perform other tasks and duties of a similar nature and scope as assigned

Minimum Qualifications:

  • High School Diploma or equivalent with at least 6 years related experience

  • Must be able to obtain a TS/SCI clearance

Preferred Qualifications:

  • Experience in security operations or similar operations center experience highly desirable

  • Effective oral and written communication skills

  • Proficient computer skills to include Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)

  • Ability to multi task, plan and organize

  • Ability to assess and evaluate situations effectively

  • Ability to identify critical issues quickly and accurately

  • Ability to research, investigate, compile information

  • Problem solving skills

  • Skilled in synthesizing facts, concepts, principles

  • Ability to mediate conflict with tact, diplomacy

Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

Candidates will support Environment, Health and Safety by fulfilling the Harris EHS Policy, complying with Harris EHS programs and applicable regulations, and striving for continual EHS improvement.

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LocationUSA - FL - Palm Bay